FAQs

We accept all major credit and debit cards including Visa, Mastercard, and American Express. We also support PayPal for secure checkout. All transactions are encrypted and processed safely through our payment gateway. If you have questions about a specific payment method, feel free to reach out to our support team.

We accept returns within 30 days of purchase. Items must be unused and in original packaging. Once we receive and inspect your return, refunds are processed within 5-7 business days. Shipping costs are non-refundable unless the return is due to our error. For defective items, we'll arrange a replacement or full refund at no cost to you.

Orders can be modified or cancelled within 1 hour of placement. After that window, your order enters our fulfillment process and cannot be changed. To request a cancellation or modification, contact our support team immediately with your order number. If your order has already shipped, you'll need to initiate a return instead. We'll do our best to help, but timing is everything.

Yes, we ship internationally to most countries worldwide. Shipping costs and delivery times vary depending on your location. You'll see exact rates and estimated delivery dates at checkout based on your address. For specific questions about your country or region, feel free to reach out to our support team.

You can track your order using the tracking number sent to your email after shipment. Simply click the link in the shipping confirmation email, or log into your account and navigate to your order history to view real-time delivery updates.